We guarantee your satisfaction- our products are covered by a 14 day no quibble guarantee. If for any reason you wish to return or exchange an item, please return it to us within 14 days. All we ask is that you return it unused and in its original packaging. When sending returns, the parcel is your responsibility until it reaches us, we therefore recommend that you use registered post or recorded delivery.
Forever Memories cannot be held responsible for your undelivered returns.

*We do not accept returns on Personalised items unless there is a manufacture fault or for any reason we have incorrectly made a mistake with your order.

Non personalised items may be returned after the 14 day period and before a 28 day period after sale as long they are still in pristine condition.
A restocking charge of 25% will apply in all these cases.

Delivery charges will not be refunded to customers returning items on their order if they are returning items with no faults.

We accept the following Credit and Debit cards

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